Millisa L. Gary, Ombudsman, GSA Office of the Procurement provided an overview of Procurement Ombudsman Office, New Programs and Initiatives.  Ms. Gary’s entire career has been with the Federal government, in both the executive and legislative branches. Ms. Gary was appointed as GSA’s first Procurement Ombudsman in February 2014 and is also the agency Task and Delivery Order Ombudsman.

​Larry Gross, MCCC Small Business Co-Chair introduced Pete Strickland who is the Coach  & Founder of Strickly Speaking. Pete has coached basketball for 31 years, spanning the professional, collegiate and high school ranks. He has mentored, tutored and been a positive example to countless student-athletes, their families, their friends and their associates. He demonstrated how an effective coach continually provides customer service as a leader and provided these valuable tips: listen before you speak, remember names, arrive early to meetings, step back and observe, and make promises you can keep. Most importantly, demonstrate that you are vested in their success, not your own.