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July 27, 2017 - MCCC Business EXCELerator Turn Your Accounting System into an Asset for Winning7/27/2017
 On July 27, 2017 MCCC Small Business Co-Chair Greg Knoop welcomed Donna Dominguez, Director, Government Contract Services Group, Aronson LLC to speak about “Turning Your Accounting System into an Asset for Winning and Conducting Business with the Federal Government.”
 MCCC Small Business Co-Chair Greg Knoop welcomed Jeremy Williams, President and CEO, i3 Design and Consulting LLC to speak about Customer Retention Strategies.
 Greg Knoop, MCCC Small Business Co-Chair introduced Patrick Johnson, Director of Procurement, Office of Procurement, Montgomery College. As the largest community college in Maryland, Montgomery College educates roughly 60,000 students and employs 2,500 faculty and staff.
 The April 20, 2017 Green Business Forum provided multiple ways businesses can modernize and enhance transit benefits for employees, reduce spending and shrink environmental footprints.
Sandra Brecher, Chief of Commuter Services, Montgomery County Department of Transportation provided news about financial incentives - such as pre-tax payroll deductions and State and County transit credits and subsides - to alleviate peak-hour traffic congestion in Montgomery County.  On March 31, 2017, the Montgomery County Chamber of Commerce (MCCC) assembled over 1,100 business, government, and public safety leaders at the 43rd Annual MCCC Public Safety Awards Luncheon to thank the brave men and women who protect our community 24/7.
 Neil Simons of Arthur J. Gallagher & Co. introduced Tom Cates President & Chairman, The Brookside Group, Inc. He presented valuable ways “being remarkable – remarked on” impacts revenue. Important lessons are to construct positive and meaningful “1 on 1” relationships with customers to retain their business. In a competitive marketplace, awareness of the customer’s world is critical. Another key is to position yourself as a trusted advisor who delivers integrity, competency, recognition, proactivity, savvy and chemistry.
 Millisa L. Gary, Ombudsman, GSA Office of the Procurement provided an overview of Procurement Ombudsman Office, New Programs and Initiatives. Ms. Gary’s entire career has been with the Federal government, in both the executive and legislative branches. Ms. Gary was appointed as GSA’s first Procurement Ombudsman in February 2014 and is also the agency Task and Delivery Order Ombudsman.
 Larry Gross, MCCC Small Business Co-Chair introduced Pete Strickland who is the Coach & Founder of Strickly Speaking. Pete has coached basketball for 31 years, spanning the professional, collegiate and high school ranks. He has mentored, tutored and been a positive example to countless student-athletes, their families, their friends and their associates. He demonstrated how an effective coach continually provides customer service as a leader and provided these valuable tips: listen before you speak, remember names, arrive early to meetings, step back and observe, and make promises you can keep. Most importantly, demonstrate that you are vested in their success, not your own.
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